Covers metallimax.com and the METALLIMAX® app.
This policy covers metallimax.com and the METALLIMAX® app. The app is for distributor partners and their Sales associates. It is not for patients or the public, and it does not give medical advice.
Metallimax (“we”) is Metallimax, LLC. The website is public. The app is provided to people who have a personal sign-in code from Metallimax.
Questions about this policy or your information: orders@metallimax.com or 772-265-4681.
Metallimax, Palm City, Florida.
metallimax.com has no ads. It does not use advertising cookies, tracking cookies, or analytics tools from other companies.
Our web host keeps standard server visitor logs, including IP address, pages viewed, browser and time. Those logs are used for security and basic visitor counts.
We also keep our own first-party visitor counts on our server. That record includes the page viewed, the referring site, browser language, screen width, time spent on a page, and clicks on downloads, email, phone and links to other sites. A temporary session id is stored in the browser (not as a cookie) so visits a few minutes apart can be counted as one visit. We do not store raw IP addresses. Visitors are counted with a code that changes every day, so a person cannot be followed from one day to the next. We may look up an approximate country and city from the IP address; the raw address is not kept. This is used only for security and to understand how the site is used.
There is no form on the Contact page. If you email or call us, we use what you send only to reply.
Links from this site to other websites have their own privacy policies.
The app sends Metallimax only what you enter or capture, together with your name and personal sign-in code (your user ID):
If you turn on notifications, the app also registers a push token and your phone’s time zone so Metallimax can send those alerts. Notifications are off until you turn a topic on. Profile photos stay on your phone and are not uploaded.
We use this information to operate the app: to manage OneReam™ Reamer inventory, evaluations, shipments, cycles and quotes, and to support you. We do not sell your information, and we do not use it for advertising.
Records are stored on your phone until they can be sent, and in a secure location managed by Metallimax. Data is sent over HTTPS.
Your name, email, phone and other personal details on your account are kept while your account is active. If you delete your account, those personal details are removed.
Reamer records are kept, even after an account is deleted. On those records, your name and sign-in code are replaced by a private id, so the history is no longer tied to your personal details. We never delete those history rows.
You can delete your METALLIMAX® app account at any time:
When an account is deleted, your sign-in stops working, your name, email and phone are removed from your account, and data on that phone is erased after any unsent records are delivered. Reamer usage records stay, with your name replaced by a private id, as described above.
If you are a distributor partner with Sales associates, deleting your own account does not delete their accounts or their history.
This cannot be undone. If you only want to leave the app on this phone, use Sign out instead.
If Metallimax ends your access, the app signs you out and erases its data on your phone after any unsent records are delivered.
If this policy changes, we will update this page and the date below.
We do not track you across other companies’ websites or apps, and we do not use advertising trackers.
On metallimax.com, our first-party visitor counts honor browser “Do Not Track” and Global Privacy Control signals. If your browser sends either signal, you are not counted in those visitor records.
The METALLIMAX® app does not use analytics or tracking across other companies’ apps or websites, so these browser signals do not change how the app works.
Effective date: November 10, 2026.